Vanilla is a product of Lussumo:
Documentation and Support.

We shipped your Kickstarter reward to you in early October and it was just returned to us after several weeks. They said no one ever claimed it and the package is pretty beat up. Did we send it to the correct address?
We're willing to mail you another package (and track it) on the condition that if it's not delivered, you pay for the UPS/FED EX shipping for the 3rd attempt.
We'll mail it to the following address once we hear your approval on this.
Your item was forwarded to a different address at 3:36 am on February 17, 2012 in HOUSTON, TX 77006. This was because of forwarding instructions or because the address or ZIP Code on the label was incorrect. Information, if available, is updated periodically throughout the day. Please check again later.