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Hi folks
J**** has asked me to pass on a couple of comments.
Headphones - let's not wear them while shelving/tidying/etc. They could be interpreted as "Do not disturb"
Lanyards - make sure these are worn prominently.
Thank you all.
D**************************
Hi D****************************,
I'm just wondering if there have been any specific complaints about headphones?
I've been asked many many questions by students while out tidying and shelving and I never wear headphones whilst roving as at that time we are specifically tasked with being open and available.
A little low volume music is extremely beneficial to concentration during routine tasks like tidying and as regards shelving I find it does speed my progress having something to work to. An hours tidying would be an almost intolerably monotonous task without the background focus of some music.
I would really appreciate knowing if there is an actual base of evidence that headphones are actively degrading the quality of the service we can offer students because this is simply not my experience of serving students while out shelving or tidying.
I can understand that maybe this is due to image perception but I would posit that my experience does not bear out that the users of the LRC share said perception and we do pretty much exist to serve the users.
I hope I have made it clear in my albeit short time as a part of the team that I do take or duty serving the users very very seriously and I seriously can not see how this rule will in any way increase my ability to better serve the LRC users.
The loss of this small indulgence would I feel affect my performance at the tasks involved and be very detrimental to my morale.
I know that rules is rules and management are well within their rights to impose them but I fell quite strongly about this and feel the need to respond.
Yours faithfully
PyD
PS
On a more personal note I feel this is a bit of a randomly imposed edict - you may remember the great coffee revolt of '08 that ultimately got overturned and led to a de facto re-writing of the library rules, I feel similarly about this issue as the back office did about the coffee but I know that I am in a minority of people who will be affected by this issue so can not expect any similar groundswell to sway this tide.
what is the most obnoxious thing you have read all week?